What You Need To Know

Our Responsibilities + Your Responsibilities  = Reasonable Allocation of Risk

The DreamCar Travel Philosophy: We believe that all great travel experiences are the result of a partnership built upon trust and responsibility. Our role is to help you choose and prepare for a trip that exceeds your expectations. Your role is to select a trip that best matches your interests, your abilities and your idea of a great vacation. Once the trip begins, we will do everything possible to ensure your enjoyment, and we rely on you to tell us if something is not working. Success in both roles requires us to be honest with each other up front about the risks and rewards of travel and the realities and limitations of the traveler experience. We have one of the highest repeat traveller rates in the business because we are honest about our trips, we stand behind our experiences, and we listen to what our travellers tell us. We look forward to a successful partnership together, and we hope that you sit back, relax and enjoy the ride. 

Reservations: You can reserve a trip at any time by calling us at 1-800-645-6029 , faxing us at 416-585-9614 , emailing us at info@dreamcartravel.com or booking on our website at www.dreamcartravel.com . We also accept reservations through travel agents. We accept credit cards or cheques for the initial deposit, and the balance can be paid by cheque, credit card, money order, or any other method that suits your convenience. Deposits must be received within 7 days of the booking in order to protect your reservation. Early reservations are recommended, since our group size is limited and some trips sell out far in advance. Note that certain other non-refundable items may require full payment at the time of reservation.

*Please note that certain trips may have higher deposit requirements as a result of more onerous supplier conditions. Please call us for details regarding specific trips.

Trip Prices: DreamCar Travel guarantees that your trip price will not change once we have received your deposit. All trip prices are in Canadian dollars for the Canadian market and US dollars for the US market, and are based on double or single occupancy (note that on some trips, triples may be available).

Solo Travellers: Solo travellers are some of our favourite people, and while the travel industry in general often seems to penalize them for travelling solo, we will do everything possible to accommodate and include them with minimal penalty. Solo travellers wishing to occupy a private room must pay the single supplement (essentially the surcharge hotels charge us for single occupancy). Solo travellers wishing to share a twin room with another solo traveller (and thereby avoid the single supplement) should make this wish known at the time of booking and we will do everything possible to find a matching pair. The trip price based on a shared arrangement will be guaranteed at 90 days if we have succeeded in finding a partner. Regrettably, if one person in a shared arrangements cancels for any reason outside of 90 days, or if we are unable to find a partner, the remaining solo traveller will be required to pay the single supplement.

DreamCar Travel Cancellations: We regret that occasionally it is necessary to cancel a trip, and DreamCar Travel reserves the right to cancel any trip at any time for any reason if there are too few participants or if the quality of the trip or the safety of the travellers is judged to be compromised. In such circumstances, refund of all payments received by DreamCar Travel shall constitute full settlement. DreamCar Travel is not responsible for any additional loss incurred on travel arrangements or air tickets due to a trip cancellation.

Traveller Cancellations: If a traveller cancels a trip more than 90 days before a departure, we will refund the deposit less an administration fee of $250 CDN / $200 USD per person. Cancellations within 90 days are subject to significant cancellation penalties that correspond to the timing and scale of the financial risk of DreamCar Travel in relation to the departure.  The risk results from non-recoverable advance payments that we make on your behalf to local suppliers and government agencies, communication expenses, and the loss of time to re-sell your space. We commit to investing the time, energy and resources in researching, planning and operating our trips, and we ask our travellers to commit to investing in managing their risk through the purchase of trip cancellation insurance. If it becomes necessary for you to cancel you trip, you should notify us in writing immediately. The cancellation terms are as follows:

Transfers: Travellers may transfer to other trips offered by DreamCar Travel in the same calendar year for an administration fee of $50usd per person by notifying us no later than 90 days prior to the departure date of their trip.

Changes: Published itineraries are subject to change or modification at any time at DreamCar Travel's discretion due to changing conditions in the field. Any changes to the reservation at the request of the traveller are subject to an administrative fee of $50usd per person.

Taxes: The GST (Good and Service Tax) is not included in the trip prices and all taxes related to airfares (i.e. airport departure taxes) and cruise fares (e.g. port charges) are also not included. Please review your invoice for details.

Visa's: Visa's may be required to enter some of the countries on our itineraries, and in certain cases additonal costs may be involved. We don't include the costs of these visas in our trip prices, but we do offer a pre-trip service of arranging your visa for you - please contact us or ask your travel agent for details.